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Careers
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About Us

Working together to create something greater than could be achieved alone.

Our Mission & Values

Our mission is to support, sustain, empower and grow mission driven, values based, not-for-profit hospice, home health and palliative care organizations providing community based care and services.

Collaboration

We are all vested in each other's successes and see each other as partners. We focus on support, engagement and inclusiveness of all.

We seek win-win scenarios and create constructive compromises when necessary.

Respect

We value each other. We treat others with common courtesy, recognize individual differences and will treat others in the manner in which they want to be treated.

Respect includes honesty, integrity, allowing everyone to have a voice, staying mindful of priorities and the value of one's time.

Accountability

We consider and accept the responsibility for our own actions and their consequences (both positive and negative).  We will hold ourselves and others accountable to meet expectations, commitments and obligations.

We consider the consequences of our actions and the effect that they have on others. We recognize in our acceptance of this duty that we are the example for our organizations.

Honesty

We hold ourselves to the highest standard of character including truthfulness, integrity, transparency, straightforwardness, fairness and sincerity.  We do not triangulate, we address issues directly with each other.

Innovation

We recognize that transformation is fundamental to the Care Synergy experience and will lead to positive and effective change. We look to utilize the best practices of each organization, and when none exist, to learn from other industries/experts. 

We strive to achieve desired results, find new or improved solutions to challenges that will make us more efficient, effective, and creative in our provision of high quality care.

Service
We are committed to exceeding our customers' (internal and external) expectations.  We remember that we exist to serve others with integrity, sincerity and timeliness. This focus is foremost in every decision we make and actions we take.

Care Synergy Mindset Principles

 The following Mindset Principles translate our Mission, Vision, and Core Values into behaviors and actions that we expect of each other and ourselves and each other every day.

We are honored and privileged to serve those referred to us. We do so with character, integrity, compassion, empathy, responsiveness, and a commitment to quality.
Err on the side of the patient and family. Treat the patient you are privileged to serve as you would treat your beloved family member.
Greet everyone every time with a smile, direct eye contact and a warm 'hello'. Be present in all of your interactions. Turn on your Zoom camera.
Recognize and embrace that you are the example and the representative of our organization at all times, in all places, and in all circumstances.
Work from the assumption that people are good, fair, and honest. Work from the assumption that the intent behind their actions is positive and sincere. Reserve judgement. Give others the benefit of the doubt.
Take pride in the quality of everything you touch and everything you do. Pursue excellence always. Commit to giving your best in every situation. 'Good enough is NOT good enough.'
Be honest and truthful, demonstrate fairness with others. Be trustworthy and dependable.
Treat others with common courtesy, recoginize individual recognizes, do not judge, treat others in the way they want to be treated.
Actively search for new or improved solutions to our challenges that will make us more efficient and effective in what we do and our provision of the highest quality care.
Recognize and acknowledge each other's accomplishments, successes, and achievements. Treat each other as partners. Freely give support, cooperation, assistance, appreciation, and recognition to each other.
Give thanks and appreciation to each other and those who we are privileged to serve including, their actions, efforts, and contributions. Say 'thank you.'
Appreciate the other perspective. Create constructive solutions and compromises that produce mutually beneficial outcomes.
Do what you say you are going to do, when you say you are going to do it. Anticipate challenges and adapt to them to ensure the commitments you make are kept.
Take responsibility and accountability for your actions, their consequences and impact on others. Do not make excuses.
Hold yourselves and others accountable to meet expectations, commitments, and obligations of ourselves and the organization you represent.
Be open and willing to change your mind, your perspective, your behavior, the way you have done things in the past.
Be a lifelong learner. Utilize the best practices for your service delivery, and when none exists, learn from others, be you're colleagues or other industries/experts/resources.
Be courteous, conscientious, ethical and respectful in all workplace interactions. Show up on time, be prepared, and respect other people's time.
Act with a sense of urgency. Acknowledge text messages, Blink messages, emails, voice mail messages - any and all communications directed to you as soon as you can, at minimum the same day.